Shipping Info
IMPORTANT: You must be 18 years old or above to purchase our electronic cigarette products. Age verification is required upon delivery.
Operated by YUANHANG TECHNOLOGY INNOVATION LIMITED (Hong Kong, China), we offer international shipping for electronic cigarette products. Enjoy FREE standard shipping on orders over $69.99 (USD), and 95% of orders arrive within 14-21 business days.
1. Delivery Time
Total delivery time = Processing Time + Shipping Time (based on Hong Kong business days: Mon-Fri, no public holidays).
Processing Time: 1-2 business days (check product stock & pack orders)
Shipping Time: 13-19 business days (varies by country)
Total Estimated Time: 14-21 business days
2. Shipping Fees
- Free Standard Shipping: Orders over $69.99 (USD) – no code needed (applies to most countries).
- Regular shipping fees: Based on your package weight and destination (shown at checkout after entering your address).
- Express shipping (optional): Extra cost, delivery in 5-7 business days (not available for all countries).
3. Import Fees & Taxes
- Taxes/duties are set by your local customs office (varies by country).
- You are responsible for all import fees/taxes – we don’t cover these costs.
4. Shipping Coverage
We ship to most countries worldwide, including (but not limited to):
- North America: US, Canada
- Europe: UK, Germany, France
- Asia: Japan, South Korea, Singapore
- Oceania: Australia, New Zealand
Note: Some countries ban electronic cigarette imports – check local rules before ordering.
5. Important Notes
- Age Verification: Couriers may ask for ID to confirm you’re 18+ – no ID = delivery refused.
- Order Tracking: A tracking number will be sent to your email once your order ships.
- Delays: We’re not responsible for delays from customs or bad weather.
- Remote areas (e.g., islands) may take 3-5 extra days for delivery.
6. Courier Services
- Standard shipping: DHL, FedEx, or local couriers (chosen by destination).
- All orders ship from our Hong Kong warehouse.